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The Sale of Airsoft Guns or Grenades to a Person under the age of 18 years of age is prohibited.
The Sale of Airsoft Guns or Grenades to a person under the age of 18 years of age is prohibited.
The Sale of Airsoft Guns or Grenades to a person under the age of 18 years of age is prohibited.
  • Call : 651-529-2735   Email :

Welcome to Airsoft Armory Company’s Warranty Page!

We take pride in the quality and reliability of our products, and we stand behind them with a comprehensive warranty that reflects our commitment to customer satisfaction. This warranty page outlines the terms and conditions that apply to your purchase, and we encourage you to read it carefully so that you understand your rights and obligations.

Limited Warranty Coverage:

Our products are backed by a limited warranty that covers defects in materials and workmanship for a period of [insert number of years] from the date of purchase. This warranty is valid only for the original purchaser and is not transferable. The warranty does not cover damages caused by misuse, abuse, accidents, or unauthorized modifications.

During the warranty period, we will repair or replace any defective parts or components at no charge to you. If we determine that a repair is not feasible, we will replace the entire product with a new one of equal or greater value.

Warranty Claims:

To make a warranty claim, please contact our customer service team at [insert contact information]. We will require proof of purchase and a detailed description of the issue. If we determine that the issue is covered under warranty, we will provide instructions on how to return the product to us for repair or replacement.

Exclusions and Limitations:

Our warranty does not cover:

  • Normal wear and tear
  • Damage caused by improper use or storage
  • Cosmetic damage or blemishes
  • Damage caused by accidents, natural disasters, or other events beyond our control
  • Any product that has been modified or altered without our consent

In addition, our liability under this warranty is limited to the repair or replacement of the defective product. We will not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use our products.

Governing Law:

This warranty shall be governed by and construed in accordance with the laws of [insert governing law], without regard to its conflict of law provisions. Any disputes arising under this warranty shall be resolved exclusively in the state or federal courts located in [insert jurisdiction], and you hereby consent to the jurisdiction of such courts.


Thank you for choosing Airsoft Armory Company! We are confident that you will be satisfied with the quality and performance of our products, and we stand behind them with this comprehensive warranty. If you have any questions or concerns about our warranty or any of our products, please don’t hesitate to contact us.


The following are important notes about returning any airsoft products for refund, or exchange. Please carefully review all the information below before proceeding with your return. You will have 30 days from the date of purchase to return or exchange any purchase from Airsoft Armory that is new and not opened. (Airsoft Guns must not be Shot) You must have the receipt. The item must not be shot because we cannot sell as new if its been shot. This does exclude any custom-built guns. Custom guns will have a 2-week repair warranty for normal wear and tear. If you order a custom gun, we charge you upfront for all the parts and labor

How to return-

You must get a return RA# from our customer service department for all returns. Call Directly to 651-529-2735 or email You will apply this number to the return so we can track your return in a timely manner. All returns are subject to inspection by our returns department before being processed. 

We do not cover shipping cost for items returned by carrier of your choice. 

All airsoft guns bought through Airsoft Armory will have a 2-week repair warranty on normal wear and tear. 

The following will void your warranty and ability to return an item:

  • Attempting disassembly of the gun, upgrades, repairs, or altering the product in any way. This includes intentional damage, removal of the federally mandated orange tip or any warning/safety labels or markings. 
  • Use of low-grade BBs. Any BBs under .20 (They may cause jamming)
  • Tactical Gear/Apparel that is soiled or missing its original tags. 
  • Any upgrade, repairs, or maintenance part that is opened and/or show clear signs of use are not eligible for a refund of any kind. (This includes opening the gearbox)

Manufacturer's Warranty

  • The warranty period for these products is determined by the manufacturer.
  • Products may require registration upon the customer receiving them. It is the customer's responsibility to register their new airsoft products with the manufacturer to receive a warranty through them. 
  • All warranty work must be performed through the manufacturer. Please contact the manufacturer through their website or as otherwise stated on the documentation included with the product.
  • All Custom Guns have a 2-week warranty through Airsoft Armory. All the above stipulations on voiding the warranty apply.